Do you provide personal contact? Then Archie CRM takes care of the rest!
Archie CRM allows you to make the most of your opportunities. Fill the pipeline with hot leads 🔥 and turn customers into ambassadors from a 360-degree customer view.
RELATIONSHIP MANAGEMENT
Tailored attention
Do you know what your business relations want? With Archie CRM you actively manage all information about these relations. Think e.g. of data about organizations and contacts, but also appointments, e-mail traffic and issued quotes. Via the unique Attention Monitor you can see which customer needs attention.
Attention Monitor
A unique tool that maps out exactly when contact was made and what that contact consisted of. As a result, you work structurally on valuable relationships.
Tasks & Activities
Was it the customer's birthday and did you forget to congratulate him? That won't happen to you again. Through automatic tasks you manage a large group of relations without effort.
SALES
Tighter grip on sales opportunities
The pipeline gives you control over sales processes. At a glance you can see the latest conversation reports and emails with the prospect. Collaborate on a sales journey with all documents at hand. Does the customer ask for a quote? With a few clicks you can send a customized one from CRM.
Target & Trend Monitor
Do you know on a daily basis whether you are on track with your marketing and sales objectives? With the Target & Trend Monitor you can see this at a glance. But it goes much further: it allows you to predict the future and to what extent targets will be achieved.
Sales funnels
Never a missed opportunity again. Track opportunities and see what's been quoted, what the DMU looks like, and the current status. You follow sales opportunities through the sales funnel, so you keep control of the sales process.
Just take a seat behind the wheel!
Are you curious what Archie looks like when it is set up for your company? Do you want to know what is so unique about the most user-friendly CRM for SMEs? Sign up for a 10-minute Archie test drive.
MARKETING
CRM as the heart of your campaigns
A better collaboration between marketing & sales starts with Archie! Manage your marketing campaign from head to tail from Archie CRM. Collect all leads from the website, events and LinkedIn campaigns in one place. Schedule automatic actions with sales for the follow-up of the hot leads.
Social Media Integration
LinkedIn, Twitter or Facebook are goldmines for prospect and customer information. That’s why all relevant information is available on the organization screen in CRM. Quite handy!
Lead nurturing
The better your message fits with the target group, the more effective your marketing will be. With the segmentation options in Archie, you can reach exactly the right target group with newsletters, invitations to events or DM campaigns.
CUSTOMER SERVICE
Exceed customer expectations
With Archie's service solution, you support the entire customer service process of your organization: from ticket to invoice. This reduces the response time to service questions, maps out where the bottlenecks are and increases the efficiency of the department. Through convenient workflows, you put the team in position to exceed customer expectations.
Call registration
Handle service questions faster than ever with Archie's central ticketing environment. Every call is easily registered, including the associated documents and correspondence. Simple, error-free and lightning fast!
Time registration & workflows
Done with the job? You handle a ticket with a number of actions via the app or a tablet. Including time tracking, comments, automatic emails and follow-up actions.
MANAGEMENT
Dashboards for the right decisions
Do you have the right management information about the business? Archie offers unique analysis options so that you can make information-driven decisions. Check your dashboard every day and immediately see how everything is going. Are you going to get started with the annual plans? Then the Customer Value Optimizer, Target & Trend analyses and Dashboards will help you on your way for well-founded plans.
Customer value analyses
How are my customers divided in relation to value or size? Which customers have the potential to grow? View directly via the customer pyramid where there are opportunities for growth within the customer base.
Dashboards
Your home screen for the working day! This gives you a direct view of the most important KPIs you need for the job. Without having to run complicated analyses.
INTEGRATIONS
Connect Archie effortlessly to e.g.
Organizations like these are successful with Archie
It's great what our customers achieve with Archie
Léon van Daalen
We use Archie for data management of customers and prospects with the aim of operating the market optimally and as focused as possible. Based on handy reports, we determine the right action points that fit into our sales strategy. We know where we want to go and by using the system correctly, we know where we stand. This way we can determine at Account Manager level what needs to be done to achieve our objectives.
Léon van Bokkem
We think it is important to have a good overview of our customers and their wishes. Archie is indispensable in this.
Archie gives us insight into appointments, we can easily register contact moments, record conversation reports and divide tasks. We now have the same information organization-wide and thus keep a grip on current affairs.
Book a test drive!
Do you want to know what is so unique about the most user-friendly CRM for SMEs?
Sign up for a 10-minute Archie test drive.