CRM for municipalities
Take your service to a higher level
These municipalities experience the advantage of Archie CRM software
Keep a grip on relationship management
The Department of Economic Affairs operates in a challenging dynamic between stakeholders and organizations in the region. Fragmented information makes it difficult to get a clear picture of what is going on with existing organizations in the municipality or with newcomers.
Archie CRM for Economic Affairs helps the account manager or business contact officer to keep a grip on relationship management and to share knowledge with colleagues. This puts you ahead as a municipality when it comes to customer-oriented working with entrepreneurs and better services.
Marco Hijstee
Archie contributes to the further professionalization of our sales department. We have chosen Archie to support our activities, because the system displays all the necessary information with just a few clicks.
Why Archie CRM for Economic Affairs?
All entrepreneurs within reach
Economic Affairs is all about establishing relationships, networking, helping companies and working together. The regular case systems of the municipality do not provide all possibilities to optimally support the business contact officer or account manager in this. Archie CRM offers unique functionalities that are specially designed for customer-oriented working with entrepreneurs.
Your benefits:
Act proactively through collected information such as business location wishes of entrepreneurs.
Tailor-made service to entrepreneurs based on empathy: helping entrepreneurs with questions directly and thinking along from their interests
Coming out as one team: everyone is always and everywhere aware of files
Working more pleasantly thanks to handy tools and smart work processes
A reliable software partner with 30+ years of experience
Just take a seat behind the wheel!
Are you curious what Archie looks like when it is set up for your municipality? Do you want to know what is so unique about the most user-friendly CRM? Then sign up for an Archie test drive of 20 minutes.
A selection of the functionalities of Archie CRM for municipalities
Grip on relationship management
Complex relationship networks in a clear picture
Link Outlook Mail including documents to contacts
Complete data with information from the Chamber of Commerce and Company.info
Insight into land allocation and location wishes of entrepreneurs
Working efficiently
Improved work processes
Link Outlook agenda and calendar
Insight into agreements of all colleagues
Multi-task without forgetting anything
Export data quickly and easily to Excel
Targeted email marketing with MailChimp, Spotler or other email solutions.
Up-to-date anywhere, anytime
Archie CRM Mobile App
Capture voice-activated notes
Smart route planner
Clear calendar
Scan business cards
Push notifications of agreements made
Safe & time saving for IT
GDPR proof
Secure NL Cloud (ISO27001 and NEN7501)
On-premise (in-house)
Security assessment certificate (pen & hack tests)
Integration/API to other applications (business system)
CRM for other departments within the municipality
Not only the EZ department is involved in relationship management, digital files and document management. Other departments can also improve work processes with Archie CRM. In several municipalities, Archie is also used by departments such as Leisure, Urban Development and Registry. Would you like more information about the possibilities for your municipality?
Archie supports us in relationship management
“Do you work in the Economic Affairs department at a municipality? Then you enter the dynamics between entrepreneurs, the official organization and the administrators. Entrepreneurs are the engine and you help build this with a proactive and excellent service.
How do you keep the overview? Where do you connect with your wishes? How do you take your services to a higher, permanent level? Digital files? Analysis? social media? schedule?
The answer to those questions is Archie.
At Archie they really understand what relationship management is all about and it shows in their product and customer support. And no… I do not own Archie shares, but I am an enthusiastic and very satisfied user.”
Natasja van Asten-Bloem
Would you also like to put customers at the heart of EZ and work smarter?
Drink a virtual cup of coffee and take a test drive with Ruud Conijn, specialized in stakeholder management and solutions for municipalities. In 20 minutes we will go through your situation and you will receive concrete useful tips to become more successful with CRM!