As of September of last year, KPN no longer offers telephony via ISDN.
The alternative, VoIP telephony (calling via IP networks), is a good solution for organizations. Besides the fact that it is cheaper, it also offers other advantages:
- Available in cloud environments, so no maintenance of telephone exchanges
- Extended functionality
- Integration with mobile telephony (reachable via both mobile number and landline on a single device)
Collaboration between Archie CRM and X2R
X2R Software and Archie CRM are working together to integrate KPN’s VoIP solution (Broadsoft) with the Archie CRM system. When a call is received, the relevant company’s organization record and the contact person linked to the telephone number immediately appear on your screen.
Interested and want to learn more about the possibilities and advantages? Contact our sales department:
+31 299 411 800 or firstname.lastname@example.org