Telephone link

This module links Archie directly with a telephone switchboard via CTI software (Frontline Systems). This allows the user to immediately access the correct relation data.  


When an incoming or forwarded phone call arrives, a window listing the organizations and/or contact persons belonging to the phone number in question is displayed. The user can then display the organization record with a single mouse-click. You can also make calls straight from Archie using the CTI software.