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Relationship Management

Productivity management

This module enables improved efficiency by providing a better insight into the time spent by commercial and operational employees. For each activity, time worked can be recorded in a quick and simple way. This has the advantage that the employees have a continuous insight into the amount of time spent on a customer. This provides motivation to keep the time records up-to-date, and leads to easy acceptance and an increase in the number of hours to be invoiced.

Functionality

The following data can be recorded:
Initials (who has carried out the activity), date, time worked, travelling time, kilometers, type of activity (linked with table), activity description, indication productive or non-productive, group, comment, sales number and project code (if Object module is in use).

The following data are available in the statistical analysis:
Number of times the activity has taken place, total time worked, average time, total productive time, total non-productive time, total travelling time, average travelling time, total number of kilometers and average number of kilometers. For each activity type, a hyperlink allows you to call up a detailed overview, splitting the activities over the employees.