Integration with MS-Office, Outlook Mail and Outlook Calendar is standard. On smartphones and tablets, the Archie database can be accessed through web apps.
Relationship management
Specific relationship management features (standard):
- relationship data
- mail and document archiving
- tasks/activities
- correspondence
- Google-like search
- attention monitor
- integration with social media
- intelligent links with internal/external websites and applications
Additional features include:
- corporate style optimization
- postal-code check
- project-based workflow
- self-customization
- helpdesk/customer service
- authorizations on target groups
- time tracking
- telephone switchboards
Sales
Specific sales features:
- the attention monitor
- dashboards
- geomapping
- integration with Company.Info, Exact, back office
- customer value analysis
- proposal management
- sales registration and follow-up
- target and trend analysis
Marketing
Specific marketing features:
- campaign management
- e-mail marketing standard
- e-mail marketing pro
- querying target groups
- social media integration
- analyses and reports
- target and trend analysis
Communication
Specific communication features:
- e-mail marketing standard
- e-mail marketing pro
- Integration with Outlook Mail and Outlook Calendar
- social media integration
- querying target groups
Management
Specific management features:
- the attention monitor
- analyses and reports
- dashboards
- customer value analysis
- target and trend analysis
Administration
Specific administrative features: