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CRM News

Using CRM for good

Using CRM for good
NGOs do not often use a CRM-tool to collect and analyze data. It isn’t included in the mission. Commercial companies can help them to do so instead.

Archie CRM and GDPR

Archie CRM en GDPR
Virtually every organization is obliged to work in accordance with the new GDPR legislation, Archie Europe has developed a tool: the GDPR Helper.

CRM important for customer loyalty

CRM important for customer loyalty
CRM is important for any company that values customer loyalty. You can work more efficently with CRM as a business strategy and a specific software tool.

CRM and Artificial Intelligence

CRM and Artificial Intelligence
It is expected that more and more companies will begin to make use of artificial intelligence. But what exactly does AI mean and can it be applied to CRM?

GDPR and B2B

GDPR and B2B
The GDPR will set new requirements regarding the collection, storage and use of personal data that every organizationm also B2B, will need to comply with,

GDPR and CRM

GDPR and CRM
The GDPR is a law regarding the collection, storage and use of personal data. It's intended to better safeguard the privacy of its customers and employees.

Improving customer experience for technical service providers

Improving customer experience for technical service providers
Data enrichment by means of using CRM optimizes service of technicians, as also at companies in the building, technology and offshore sectors.

Cooperation between sales & marketing pays off

Cooperation between sales & marketing pays off
Besides better cooperation between marketing and sales, those responsible for marketing and sales are particularly looking for more high-quality leads.

Customer in focus with CRM and big data

Customer in focus with CRM and big data
A CRM solution offers a great number of advantages when you want to keep an eye on the end customers. CRM and Big data offer a solution.