ERP (Enterprise Resource Planning) is a useful system, but it's not CRM. Companies do need a CRM system along side.
Internal communication is part of customer intimacy. With the use of CRM, you create structure and give employees autonomy.
Online sales and account management need not be an obstacle for organizations. In fact, with a good CRM system, it's powerful.
Working from home does not have to be a problem to increase customer loyalty. This is possible with the right CRM software.
The right mindset in a CRM implementation is one of the success factors for the success of implementation. The importance of transparency must be clear
When using the word relationship management, many sales departments often think in terms of an annual bottle of wine and a periodic cup of coffee over which to ask if
Archie Europe and X2R work together to offer VOiP telephony, calling via IP networks. It is cheaper and offers other advantages.
The Archie app makes working on mobile practical for field staff. All information is available anytime, working from home, the office or on the road.
If you want to benefit fully from the CRM systems, Archie CRM, you need qualified leads. They can be found online as well as offline.