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CRM News

CRM: a matter of having the right mindset

binnendienst medewerker
De juiste mindset bij een CRM implementatie is één van de succesfactoren voor het slagen van implementatie. Het belang van transparantie moet duidelijk zijn

‘Measuring is knowing’ and CRM

‘Measuring is knowing’ and CRM
When using the word relationship management, many sales departments often think in terms of an annual bottle of wine and a periodic cup of coffee over which to ask if

VOIP and Archie CRM

Archie CRM koppeling VOIP
Archie Europe and X2R work together to offer VOiP telephony, calling via IP networks. It is cheaper and offers other advantages.

Working smart on mobile

Slim mobiel werken
The Archie app makes working on mobile practical for field staff. All information is available anytime, working from home, the office or on the road.

Good leads, food for the CRM system

Goede leads, voeding voor het CRM systeem
If you want to benefit fully from the CRM systems, Archie CRM, you need qualified leads. They can be found online as well as offline.

Archie CRM, deployable throughout the company

Archie CRM,  deployable throughout the company
CRM software is an added value on the customer relationship management throughout a company. For better information sharing, customer service and more.

Campaign management with CRM

Campaign management with CRM
Campaign management is one of the features of a good CRM system. It can support the campaign strategy and a solid CRM policy of an organization.

Interaction through CRM

Interaction through CRM
CRM is not only a tool for contact management, but it also creates a better interaction between internal and external services of a company.

The customer journey via Archie CRM

The customer journey via Archie CRM
The customer journey and CRM are inextricably linked by the ability of a CRM system, such as Archie CRM, to properly document everything.