CRM voor kleinere bedrijven, het MKB
CRM is not only suitable for large companies but also for small businesses, CRM for SME, as it is about relationship management and customer focus.

ERP is not CRM

ERP is not CRM
ERP (Enterprise Resource Planning) is a useful system, but it's not CRM. Companies do need a CRM system along side.

Shape customer intimacy

customer intimacy
Internal communication is part of customer intimacy. With the use of CRM, you create structure and give employees autonomy.

Collaborate online in sales

online sales
Online sales and account management need not be an obstacle for organizations. In fact, with a good CRM system, it's powerful.

Remote customer loyalty: three tips

thuiswerken met crm
Working from home does not have to be a problem to increase customer loyalty. This is possible with the right CRM software.

CRM: a matter of having the right mindset

CRM, de juiste mindset
The right mindset in a CRM implementation is one of the success factors for the success of implementation. The importance of transparency must be clear

‘Measuring is knowing’ and CRM

Relatiemanagement is ook meten is weten
When using the word relationship management, many sales departments often think in terms of an annual bottle of wine and a periodic cup of coffee over which to ask if

Working smart on mobile

Slim mobiel werken
The Archie app makes working on mobile practical for field staff. All information is available anytime, working from home, the office or on the road.

Good leads, food for the CRM system

Goede leads, voeding voor het CRM systeem
If you want to benefit fully from the CRM systems, Archie CRM, you need qualified leads. They can be found online as well as offline.