Collaborate online in sales
Online sales and account management need not be an obstacle for organizations. In fact, with a good CRM system, it’s powerful.
Remote customer loyalty: three tips
Working from home does not have to be a problem to increase customer loyalty. This is possible with the right CRM software.
CRM: a matter of having the right mindset
The right mindset in a CRM implementation is one of the success factors for the success of implementation. The importance of transparency must be clear
‘Measuring is knowing’ and CRM
When using the word relationship management, many sales departments often think in terms of an annual bottle of wine and a periodic cup of coffee over which to ask if everything is still going according to plan. Pleasant conversations that focus on existing services....
VOIP and Archie CRM
Archie Europe and X2R work together to offer VOiP telephony, calling via IP networks. It is cheaper and offers other advantages.