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Meet Archie

CRM software from the Netherlands

Archie’s first code was written in Amsterdam back in 1984. In the early 90s, the focus increasingly shifted to developing relationship management systems, i.e. CRM. Over the past four decades, this has led to the creation of CRM software based on the needs and desires of our users. Unlike many other CRM vendors, Archie has remained Dutch. Development takes place in Oosthuizen, and all client data is stored in our own Netherlands-based cloud environment. And of course, local (on-premises) deployment remains a possibility for clients. And of course, local (on-premises) deployment remains a possibility for clients.

Archie Netherlands

“We put the human dimension at the center of business”

Particularly in a world of far-reaching digitization, we believe that cultivating goodwill is the foundation for successful business.

Diana Zwagerman

Diana Zwagerman

CEO Archie

With our personal, engaged approach, we provide a solution that enables organizations to realize their CRM strategy — whether it’s for increasing revenue, profitability, or customer satisfaction. whether it’s for increasing revenue, profitability, or customer satisfaction.

A healthy balance between not only providing value to the customer but valuing the customer themselves leads to them enthusiastically beating the drum for your organization.

Our core values

We work from four basic principles.

Reliability

For us, “say what you do and do what you say” is paramount. Based on mutual respect and trust. Our commitment to our clients is reflected in personal attention, easy lines of communication, and targeted support. For us, win-win is always the motivation when it comes to our customers.

Continuity

Continuity for you and for us . The success of a CRM implementation depends largely on whether or not it actually gets used. If employees don’t want to work with the software, it’s a disinvestment. That is why we are committed to ensuring that Archie grows sustainably alongside all technological developments, without losing sight of ease of use and ROI, for every client.

Results

We pride ourselves on the fact that our clients achieve their financial goals with Archie’s help. Whether it’s the board of directors, management, IT, or employees, everyone benefits from our software. As a result, Archie is the “heart of the organization” and helps our clients take their businesses to the next level. That’s why many of them have remained our clients for many years and have become our champions.

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Security

We are well aware that our work involves your sensitive customer information. As such, we ensure that their data is only stored within the Netherlands’ borders, securely with our cloud partner, who is ISO 27001-certified.

We have our software periodically subjected to security penetration testing to ensure that it meets the latest standards of security in all aspects.

Why Archie?

We stand for transparent and honest business. Our goal is to help companies achieve results for the short and long term. Together with reliable and qualified partners, we provide the right solution.

Why Archie?

Oldest player

We’ve been working on successful relationship management since 1984, and we’re more than happy to share our accumulated expertise with you!

Personal

We don’t see your company as a ‘number’. Direct contact with a personal touch is paramount to us.

Unrivaled usability

Our clients need to be able to do their work with ease. No unnecessary buttons or complex modules. We keep it simple! We keep it simple!

Loyal customers

Our clients have been using our CRM software for 11 years on average. That fact makes us proud!

True focus on CRM

CRM is fully embedded in our company’s DNA.

Archie Timeline

Where did our adventure begin?

1968

The company that would later become Archie Europe starts an automation organization under the name AICA. Using mainframe computers, online services are provided to importers, car dealers and marketing agencies.
Aica Pand - Black and White
1984 Archie Independant
Archie Europe starts developing and selling software for PCs and local networks. This leads to the Archie software product for relationship management, marketing and sales support.

1984

1984

Archie Europe starts developing and selling software for PCs and local networks. This leads to the Archie software product for relationship management, marketing and sales support.
1984 Archie Independant

1991

Archie is awarded “The best sales support software” prize.
Certificate 1991
Archie Gorslaan 10
Archie Europe gains independence and entirely puts its focus on the development and marketing of Customer Relationship Management software (CRM).

1997

1997

Archie Europe gains independence and entirely puts its focus on the development and marketing of Customer Relationship Management software (CRM).
Archie Gorslaan 10

2009

Archie Europe is nominated the “Software supplier of the year”.
Archie Europe Price
Smart Mobile Working
Archie Europe introduces its own Cloud CRM hosting.

2010

2010

Archie Europe introduces its own Cloud CRM hosting.
Smart Mobile Working

2020

After many years of innovative developments, Archie Europe moves to its own building in Oosthuizen. Diana Zwagerman becomes the new CEO
Smart Mobile Working

The People behind Archie

Our team has almost 40 years’ worth of experience and connection with our clients has always been paramount. We invest in knowledge and skills, independent thinking, and personal development. With this in our genes, we are fully committed to providing the service our clients deserve.

Alex van der Laan

Alex van der Laan

Operational coach

Andrew Kleian

Andrew Kleian

Senior software engineer
Bart van den Dries

Bart van den Dries

Senior software engineer

Bram de Jong

Bram de Jong

Software integration engineer

Daniëlle Hollander

Daniëlle Hollander

Sales coördinator

David Mentz

David Mentz

Operational coach
Diana Zwagerman

Diana Zwagerman

CEO
Dick Voortman

Dick Voortman

Software integration engineer
Dik van Bommel

Dik van Bommel

Senior advisor

Eva van Bastelaar

Eva van Bastelaar

Assistant software manual developer
Evelyn Zandstra

Evelyn Zandstra

Teammanager marketing & communicatie
Hans Bart

Hans-Bart Hollander

Senior webcare associate
Herwin Zweers

Herwin Zweers

Administrator & sales support

Ingrid Ronner

Ingrid Ronner

Manager customer service
Jaap Conijn

Jaap Conijn

Manager development
Jori Seidel

Jori Seidel

Senior software engineer
Jurgen van Oostveen

Jurgen van Oostveen

Customer support

Marc Giling

Marc Giling

Customer support
René-Paul Kok

René-Paul Kok

Senior software engineer
Robin Soebroto

Robin Soebroto

Operational coach & registered CRM professional

Ronald Koster

Ronald Koster

Business manager & registered CRM professional

Ronald Siekman

Ronald Siekman

Senior software engineer
Ruud Conijn

Ruud Conijn

Stakeholder- & business manager

Thomas Hoek

Thomas Hoek

Junior software engineer
Frank van Oostveen

Frank van Oostveen

Executive Archie partner
Reginald Verhofstede

Reginald Verhofstede

Executive Archie partner Belgium

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Reginald Verhofstede – Executive Archie partner België
Reginald Verhofstede – Executive Archie partner België
Thomas Hoek – Junior software engineer
Thomas Hoek – Junior software engineer
Ruud Conijn – Stakeholder & business manager
Ruud Conijn – Stakeholder & business manager
Ronald Siekman – Senior software engineer
Ronald Siekman – Senior software engineer
Ronald Koster – Business manager & registered CRM professional
Ronald Koster – Business manager & registered CRM professional
Robin Soebroto – Operational coach
Robin Soebroto – Operational coach
René-Paul Kok – Senior software engineer
René-Paul Kok – Senior software engineer
Marc Giling – Customer support
Marc Giling – Customer support
Jurgen van Oostveen – Customer support
Jurgen van Oostveen – Customer support
Jori Seidel – Senior software engineer
Jori Seidel – Senior software engineer

Wondering what we can do for you?

Contact Us!

Ambachtsweg 13, 1474 HV, Oosthuizen