Meet Archie

CRM software from the Netherlands

Archie’s first code was written in Amsterdam back in 1984. In the early 90s, the focus increasingly shifted to developing relationship management systems, i.e. CRM. Over the past four decades, this has led to the creation of CRM software based on the needs and desires of our users. Unlike many other CRM vendors, Archie has remained Dutch. Development takes place in Oosthuizen, and all client data is stored in our own Netherlands-based cloud environment. And of course, local (on-premises) deployment remains a possibility for clients. And of course, local (on-premises) deployment remains a possibility for clients.

“We put the human dimension at the center of business”

Particularly in a world of far-reaching digitization, we believe that cultivating goodwill is the foundation for successful business.

Diana Zwagerman

CEO Archie

With our personal, engaged approach, we provide a solution that enables organizations to realize their CRM strategy — whether it’s for increasing revenue, profitability, or customer satisfaction. whether it’s for increasing revenue, profitability, or customer satisfaction.

A healthy balance between not only providing value to the customer but valuing the customer themselves leads to them enthusiastically beating the drum for your organization.

Our core values

We work from four basic principles.

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Reliability

For us, “say what you do and do what you say” is paramount. Based on mutual respect and trust. Our commitment to our clients is reflected in personal attention, easy lines of communication, and targeted support. For us, win-win is always the motivation when it comes to our customers.

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Continuity

Continuity for you and for us . The success of a CRM implementation depends largely on whether or not it actually gets used. If employees don’t want to work with the software, it’s a disinvestment. That is why we are committed to ensuring that Archie grows sustainably alongside all technological developments, without losing sight of ease of use and ROI, for every client.

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Results

We pride ourselves on the fact that our clients achieve their financial goals with Archie’s help. Whether it’s the board of directors, management, IT, or employees, everyone benefits from our software. As a result, Archie is the “heart of the organization” and helps our clients take their businesses to the next level. That’s why many of them have remained our clients for many years and have become our champions.

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Security

We are well aware that our work involves your sensitive customer information. As such, we ensure that their data is only stored within the Netherlands’ borders, securely with our cloud partner, who is ISO 27001-certified.

We have our software periodically subjected to security penetration testing to ensure that it meets the latest standards of security in all aspects.

Why Archie?

Archie Timeline

Our Team

Why Archie?

We stand for transparent and honest business. Our goal is to help companies achieve results for the short and long term. Together with reliable and qualified partners, we provide the right solution.

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Oldest player

We’ve been working on successful relationship management since 1984, and we’re more than happy to share our accumulated expertise with you!

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Personal

We don’t see your company as a ‘number’. Direct contact with a personal touch is paramount to us.

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Unrivaled usability

Our clients need to be able to do their work with ease. No unnecessary buttons or complex modules. We keep it simple! We keep it simple!

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Loyal customers

Our clients have been using our CRM software for 11 years on average. That fact makes us proud!

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True focus on CRM

CRM is fully embedded in our company’s DNA.

Archie Timeline

Where did our adventure begin?

1968

The company that would later become Archie Europe starts an automation organization under the name AICA. Using mainframe computers, online services are provided to importers, car dealers and marketing agencies.

Archie Europe starts developing and selling software for PCs and local networks. This leads to the Archie software product for relationship management, marketing and sales support.

1984

Archie Europe starts developing and selling software for PCs and local networks. This leads to the Archie software product for relationship management, marketing and sales support.

1991

Archie is awarded “The best sales support software” prize.

Archie Europe gains independence and entirely puts its focus on the development and marketing of Customer Relationship Management software (CRM).

1997

Archie Europe gains independence and entirely puts its focus on the development and marketing of Customer Relationship Management software (CRM).

2009

Archie Europe is nominated the “Software supplier of the year”.

Archie Europe introduces its own Cloud CRM hosting.

2010

Archie Europe introduces its own Cloud CRM hosting.

2020

After many years of innovative developments, Archie Europe moves to its own building in Oosthuizen. Diana Zwagerman becomes the new CEO

Full History

The People behind Archie

Our team has almost 40 years’ worth of experience and connection with our clients has always been paramount. We invest in knowledge and skills, independent thinking, and personal development. With this in our genes, we are fully committed to providing the service our clients deserve.