CRM is a business-critical application for Xylem Water Solutions

What started in the early 90s as an address database on a few standalone PCs has now grown into one of Xylem's most crucial computer systems. Xylem is a global market leader in underwater pumping systems. "It's much more than just a sales or marketing tool for us. The receptionists, admin and sales staff and the repairs workshop all work with it too," says Coby Dongelmans, Marketing Manager Benelux.

(Xylem Water Solutions formerly ITT Water & Wastewater)

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